Last updated: June 10, 2025
We collect information you voluntarily provide when placing an order or contacting support, including: name, email address, phone number, and device type. We do not collect sensitive financial data - payments are processed by third-party providers.
We use your information to: activate and manage your subscription, send you credentials and order confirmations, provide technical support, and improve our service. We do not sell or rent your personal information to third parties.
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal data. No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your information.
Our website uses essential cookies to improve user experience and analyze website traffic. You can disable cookies through your browser settings, though this may affect some website functionality. We use analytics tools to understand how visitors use our website.
Thunder IPTV maintains a strict no-logs policy for streaming activity. We do not track, record, or store information about which channels you watch, what content you access, or your viewing habits.
We retain your account information for the duration of your subscription and up to 90 days after expiry for support purposes. You may request deletion of your data at any time by contacting official.iptv.help.center@gmail.com.
We may use third-party services for payment processing (PayPal, crypto processors) and analytics. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
You have the right to access, correct, or delete your personal data. You may also request that we restrict processing of your data. To exercise these rights, contact us at official.iptv.help.center@gmail.com.
If you have any questions about this Privacy Policy, contact us at official.iptv.help.center@gmail.com.